CUSTOMER DATA MANAGEMENT CLOUD
Consolidate
Bring Information Together
Import data from multiple sources to create a single 360º customer view
Track Data Origin
Use prebuilt cross referencing to maintain unique record identifiers for each customer record
Build a Single Master Record
Use prebuilt and configurable survivorship rules to automatically merge duplicate records
Manage Data in One Place
Use Oracle’s data management dashboards to manage activities data
Cleanse
Standardize and Correct Data
Employ Oracle’s proven, purpose-built data quality engine for data correction and verification
Find and Merge Duplicates
Review, link, and merge records or use automated merge rules
Monitor Change History
Identify issues and optimize data governance rules
Complete
Build a Better Record
Enrich your customer profile with data from a variety of sources
Add Social Data and Insights
Enrich accounts and contacts with social media attributes and icons
Add Additional Attributes
Include custom or pre-mapped standard fields
Enrich When You’re Ready
Import batch or enable real-time enrichment for accounts and contacts
Share
Share Complete and Accurate Data
Make trusted data available to other systems for faster decision making
Connect with Any Source System
Use common rules-based web services and integration components to connect any time
Secure Sensitive Data
Choose from a variety of access control, encryption, or tokenization security methods