Multi-Channel Order to Cash Management

Order Capture
Capture, configure, and price orders, with business users setting up all the product constraints and pricing rules

Single Face to Customer
Leverage your current investments and consolidate quotes and orders from all your channels and existing systems

End-to-End Capability
Automate, monitor, and manage the process from order capture to settlement to post-sales care

Order Orchestration and Supply Allocation

Orchestration Fulfillment
Define and execute order fulfillment processes for products as well as services on the same order

Allocate Supply
Serve the needs of your market segments by allocating supply based on attributes of customer, order, or item

Prioritize Backlog
Manage a consolidated view of the backlog and reprioritize the orders to meet financial objectives

Value Chain Process Enablement

Pre-Seeded Processes
Enable drop-ships, back-to-back, capable-to-promise, configure-to-order, and more, while tailoring new processes to meet your needs

Optimized Fulfillment
Promise orders from the most profitable source and utilize global inventory as well as in-transit and planned supply

End-to-End Visibility
Get updates on orders, inventory, shipments, planned supply, and invoices, and improve the quality of decisions through in-context analytics

Exception Resolution

Monitor
Keep tabs on fulfillment tasks and resolve issues before they affect customer commitments

What-if Analysis
View and evaluate various options before picking the best one

Order Changes
Define and enforce rules for changing orders