Sales

Sales Force Automation
Maximize sales with a tightly integrated, complete set of lead-to-contract sales tools including comprehensive mobile apps, a complete customer 360, and sales team collaboration

Partner Relationship Management
Empower partners and channel account managers, and accelerate sales with streamlined channel execution

Sales Performance Management
Improve sales effectiveness and achieve targeted revenue goals using quotas, territories, incentive compensation, and more

Customer Data Management
Create a trusted master customer profile that includes clean, consolidated, and complete customer information

To learn more about Oracle Sales Cloud, visit the Sales Cloud pages.

Service

Service Request Management
Capture, manage, and share service issues related to accounts, contacts, and partners

Knowledge Management
Deliver the most relevant answers to customers with the help of recommended answers, natural language search, and advanced knowledge authoring capabilities

To learn more about Oracle Service Cloud, visit the Service Cloud pages.


Unified CX Platform

Data Management
Engage effectively with enriched data that is clean, consolidated, and complete

Analytics and Data Visualization
Gain insight using prebuilt, in-context reports, advanced custom reporting, and data visualization

Application Development
Configure and extend Oracle’s CX Suite for your organization

Content and Collaboration
Share collateral and collaborate with your team to increase sales

Process and Integration
Automate key business processes and connect with any 1st or 3rd party application

Identity and Security
Protect your brand with Oracle’s end-to-end security and reliability